We had a blast working with our client to create a 3-day program in Nassau, Bahamas at the Baha Mar Grand Hyatt. The goal was to create a top-level experience for 1,200 guests, from seamless transportation to evening events that recognized the top performers.
The first night kicked off with traditional Bahamian Junkanoo decor and entertainment, and the next two nights followed with awards receptions that incorporated the client’s logo and colors around an elegant tropical pineapple event design. The CSI DMC team faced various challenges, such as working with Bahamian vendors who were on island time, which caused slow response times during the proposal process. However, our team flew in a few days early to meet with the vendors and ensure they were on the same page. Another challenge was the lack of inventory on the island, but the team got creative and worked with what they had. Even when the vendor showed up with the wrong quantities and types of chargers and chairs, the team pivoted and made it work beautifully. The program ended on a high note, with the end client saying, “See you next year,” and the CSI DMC team feeling great after watching it all come together.